A Friday Phone Call; A Chance to Chat

By Jean Blish Siers *

My phone rang on Friday, showing an unfamiliar number and area code. The woman on the line wanted to talk about a piece I had written for the SoSA quarterly newsletter last year about our long-running partnership with Refugee Support Services here in Charlotte, North Carolina. The agency is a nonprofit that does amazing work helping newly-arrived refugees get on their feet with English as a Second Language classes, offering support in filling out job applications and ...

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The Blessings of Controlled Panic

By Jean Blish Siers *

Part of my job (honestly, a lot of my job) involves controlled panic. I get a call that a farmer has 10,000 pounds of watermelons that need to be out of his cooler in two days, and I panic a bit, then get busy on the phones, and a miracle happens. It always does. Every time.

My panic increased over the past couple months. For more than four years, the same crew of four drivers has each ...

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